Frequently asked questions

How much does delivery cost?

Pickup from a Nova Post branch or parcel locker is free. Home delivery by Nova Post courier costs 72 MDL (VAT included) and is free for orders from 500 MDL. Wine can be collected from Nova Post branches and parcel lockers; being 18 or over is confirmed when you place the order.

How can I pay?

Cash on delivery, when you receive the parcel: at a Nova Post branch or to the Nova Post courier at your address (not for parcel locker delivery), or by bank transfer. Winery tours are paid in advance by bank transfer, when you book.

Do prices include VAT?

Yes. All prices are in Moldovan lei (MDL) and include 20% VAT.

How do I book a winery tour?

Choose a tour, enter your preferred date (required), a time (optional) and the number of guests, then complete the booking in the cart and pay in advance by bank transfer. The date you choose is a request, not a confirmed booking: we check availability and confirm your tour within 24 hours by email, Telegram, WhatsApp or SMS, as you choose. If that date isn’t available, we’ll suggest another one or refund you in full.

Can I cancel or move a tour?

Yes, free of charge up to 72 hours before the tour.

Is the tour wheelchair accessible?

Yes, the tour is wheelchair accessible.

Where is the winery?

In the village of Răzeni, Ialoveni district (34 Nicolae Iorga St.), about 35 km and 40 minutes from Chișinău. Tours run Tuesday to Sunday, 10:00–19:00, by appointment.

Do you host events at the winery?

Yes, for 5 to 100 guests, booked online: family celebrations (christenings, birthdays, engagements), corporate events and team building.

Can I book a tour for a group?

Yes, for 5 to 100 people, paid online in full or with a deposit: see group visits.

Who can buy wine?

Only people aged 18 or over. Drink responsibly.

How can I contact you?

Write to us at [email protected] or see our Contact page.